Food & Friends recognizes the value of your privacy and believes that information about our Website users should be used responsibly and appropriately. To respect and protect the privacy of our Website users, we operate the site in accordance with the following privacy policy. By using the Food & Friends site, you consent to the terms and conditions of this privacy policy. We reserve the right to modify our policy from time to time. A revised policy will apply to information collected after the date the policy is changed and posted.

What Information Do We Collect and How Do We Use It?

Food & Friends does not intend to collect any personal information from users browsing our Website. You can have general access to our site without providing any personally identifying information.

Food & Friends collects and uses the personal information you voluntarily provide on our Website, such as your name, postal and e-mail address or telephone number, for the specific purposes for which you provide it, such as responding to e-mail comments on the site, sending you information you have requested, processing your requests to become a client or volunteer, processing your on-line donations, purchases, and registrations for events, or allowing you to provide certain content submissions. In addition, from time to time Food & Friends may use the information you voluntarily provide to inform you about Food & Friends’ activities, programs, and missions; to solicit your support of Food & Friends; to obtain your feedback; and to notify you about our new and existing events or services. If you do not wish to receive such additional information about Food & Friends or would like to correct information that you have previously provided, you may email us at info@foodandfriends.org to have your information removed from our database or updated if needed.

Food & Friends may also share your personal information with third-party service providers to whom we outsource certain administrative and other functions, including third-party providers of Website and billing services, third party shipping companies, email distribution outsourcers, and vendors who help us provide our various programs.

We may also disclose our users’ personally identifiable information in special cases when we have reason to believe that disclosing such information is necessary to identify, contact, or bring legal action against someone who may be causing injury to or interference with Food & Friends’ rights or property or who may be threatening the safety of any individual. We may also disclose personally identifiable information relating to you when we believe in good faith that the law requires it.

If you donate to Food & Friends or support a particular program or event, we may also rent, exchange, or share your personal information with other nonprofit organizations, who may then contact you about their organizations and the services they provide. If you do not wish to have your information shared with these third parties, you may opt-out at any time and have your information removed from our database for these purposes by e-mailing us at info@foodandfriends.org. Food & Friends does not share with such third parties the personally-identifying information of clients, volunteers, or users other than those providing monetary support to Food & Friends, unless you have given us permission to do so.

Your Content

Users are allowed to post certain content on the site, such as stories and photographs. Please remember that each user is solely responsible for his or her own posted content, and Food & Friends is not responsible for and does not guarantee our accuracy, integrity or quality. Each user also should remember that any information disclosed becomes public information, and you disclose such information at your own risk.

Do You Use Cookies?

Our site uses “cookies.” A “cookie” is a piece of data stored on the user’s hard drive containing information about the user. The use of cookies enables us to obtain information about your use of Food & Friends’ Website, such as whether you have visited Food & Friends’ Website more than once and how you found us. This information allows us to more effectively tailor Food & Friends’ Website and outreach efforts and make Web-surfing easier for you by saving your passwords and preferences while you’re at Food & Friends’ Website. For instance, by our site setting a cookie, the user would not have to log in multiple times, thus saving time while on our site. In addition, many improvements and updates to Food & Friends’ Website are based on data obtained from the use of cookies, such as the total number of visitors and pages viewed. If a user rejects the cookie, he or she may still use our site but these benefits will not be realized.

What About Credit Card Account Information?

Food & Friends does not disclose credit card account information provided by users and donors. When members and customers choose to pay using their credit cards, Food & Friends and its credit card processing vendors adhere to the strict compliance standards set by the PCI Security Standards Council to manage and secure data.

What About Links to Other Sites?

Occasionally, our site may include links to other Web or social networking sites. Food & Friends has no control over and is not responsible for the privacy practices or the content of such sites.

How Can I Contact Food & Friends?

If you would like to contact us about our Privacy Policy, you can send an email or write to Food & Friends at:

Food & Friends, Inc.
219 Riggs Road, NE
Washington, DC 20011
info@foodandfriends.org