Current Menus
Medically Tailored Meals
These menus serve as a reference menu for all of your upcoming deliveries. We are sending meals once a week on a 6 weeks cycle. Please see the calendar included with the menu for the meals you will receive in any given week.
PLEASE NOTE: *** MENU ITEMS ARE SUBJECT TO CHANGE ***
If you are on a combination of meal plans, the items listed on the menus may vary slightly from what you receive in your delivery.
Please call (202) 269-6820 for menu item information.
Medically Tailored Groceries
Medically Tailored Grocery deliveries are made every two weeks. Below is an example of what a client might receive with each delivery.
For information about special deliveries and requests please visit Meal Delivery Enhancements and Special Deliveries.
How We Develop Our Menus
Client Welcome Video
Nutrition Counseling
Contacts to Know:
nutrition@foodandfriends.org | Delivery Line: (202) 269-6820
Every Food & Friends client is eligible to receive nutrition counseling from one of our registered and licensed Community Dietitians. 93% of Food & Friends clients learned to eat better for their health condition after talking with their dietitian!
Each appointment is done by phone or Zoom, is approximately 30-60 mins, and includes…
- A review of health information, medication, and symptoms
- Answering questions and concerns related to symptoms
- Goal setting related to your health and nutrition
A Registered Dietitian is a food and nutrition expert who provides counseling to help manage health conditions. They can:
- Discuss or change your meal plan
- Help you learn about food safety
- Help manage health goals such as weight gain or loss, blood sugar or blood pressure management, and constipation management
- Help manage food related side effects of medication or treatment
- Help find other food options in addition to Food & Friends
Delivery Policies
Your deliveries will come on a specified day between 10:00 AM & 3:00 PM.
- We cannot guarantee a specific delivery time within this schedule.
- Someone must be home to receive the food, but it does not have to be you or anyone in particular.
To arrange an alternative delivery option, please call (202) 269-6820. You have the option to make the arrangement permanent or for a single day only.
If none of these options work, please cancel your delivery.
If you do not cancel and miss a certain number of deliveries, your service could be suspended.
For any delivery-related questions, please call (202) 269-6820. A client services representative will answer from 8:00 AM to 5:00 PM Monday through Thursday and from 8:00 AM to 2:00 PM on Friday and Saturday. If you leave a message, your call will be returned.
Alternative Delivery Options
If you call at least 24 hours before your delivery, you have the following options:
Option 1 – Neighbor Backup: Designate a neighbor as a backup delivery site. If possible, give your neighbor’s cellphone number to help in the delivery process.
Option 2 – Different Delivery Address: We can deliver your meals somewhere else such as the home or office of a friend or family member.
Option 3 – Pickup: You (or someone else on your behalf) can come to Food & Friends to pick up meals. We are located at 219 Riggs Road NE – there is free parking and we are near the Fort Totten Metro station (Green, Yellow, and Red Lines). We have a shuttle bus that can pick you up from the metro station – just call (202) 669-6437 and let the driver know you are there.
Pickup hours: Monday - Thursday: 10:00 AM—5:00 PM | Friday & Saturday: 8:00 AM—2:00 PM
Missed Deliveries
If you do not cancel your delivery and no one can receive the food, this will count as an unexcused, missed delivery. An example of an excused missed delivery is hospitalization.
- After 2 missed deliveries within a year, service will be suspended for your next delivery.
- After 3…… your next 2 deliveries are suspended.
- After 4…… your next 3 deliveries are suspended.
- After 5…… your enrollment will be ended. You will have to wait three months to be reinstated. We will send you a postcard telling you when your enrollment is eligible to restart. Call (202) 269 6820 to resume your services.
To pause or end your service for whatever reason (hospitalization, out of town, etc.) call (202) 269-6820.
Holidays / Emergencies
Weather Emergencies
If your delivery is canceled due to weather, our Client Services team will call you with an alternate delivery date.
Holiday Policy
Holidays that Food & Friends are closed:
New Year’s Day
DC Emancipation Day
Memorial Day
Independence Day
Labor Day
Day after Thanksgiving
Christmas Day
Medically Tailored Meals Clients:
You will receive your deliveries sometime before the holiday and you will be called by Client Services staff with the exact date of the delivery.
Medically Tailored Groceries Clients:
You will receive additional food with the delivery before the holiday and we will notify you by a flyer in your bag.
Client Forms
Food & Friends provides meals, groceries, and nutrition counseling to people living with life-challenging illnesses. Determination of eligibility is entirely health-based; Food & Friends has no requirements for income or insurance coverage. All meals are free-of-charge to the client. Food & Friends clients must be referred by a healthcare provider.
Recertification Form
HIPAA Notice of Privacy Practices
Acuse de recibo de la Notificación de las Prácticas de Privacidad
DescargarClient Grievance Policy and Procedures
DownloadClient Agreement
DownloadRelease of Information
DownloadAcknowledgement of Receipt of Notice of Privacy Practices
DownloadFrequently
asked
questions
Have a question about your deliveries, food, or our program? Call us at 202-269-6820 or check out some of our most frequently asked questions and their answers here:
Contact Us
Have a specific question? For more information contact:
Deliveries: (202) 269-6820,
Recertification: (202) 269-6847 or recert@foodandfriends.org
Nutrition Counseling:
A: Becca (202) 269-6885
B-C: Ashley (202) 269-6898
D-I: Nicole (202) 269-6876
J-P: Jenn (202) 269-6879
Q-Z: Matt (202) 269-6887
